Strengthening Leadership Through Team Workshops

The Challenge

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A manager had a couple of new members on their leadership team, and wanted to pull the team together in a meaningful way. They were looking for a workshop that would help team members learn about one another on a personal level, highlighting each individual’s strengths and contributions.

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They really wanted to foster psychological safety within the team, allowing for respectful candor and open problem-solving to better support patients. However, the manager didn’t want to lead the session themselves; instead, they wanted to learn alongside their team as a participant rather than as a facilitator.

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Results

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Now, the team has developed a stronger sense of trust and connection. They openly discuss challenges and problem-solve together with transparency and mutual respect. Psychological safety has improved, leading to more effective and honest communication.

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Not only is the team more cohesive, but they also now have a shared understanding of each other's strengths and working styles, allowing them to collaborate more effectively in patient care.

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How Did We Get Them Here?

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We implemented a structured approach, including:

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• A tailored workshop that encouraged team members to share personal insights and strengths.
• Facilitation by Human Scaffold, allowing the manager to fully engage as a participant.
• Interactive exercises that built trust, fostered open dialogue, and encouraged problem-solving transparency.

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Through this process, the team established a foundation of psychological safety, making it easier to navigate challenges and support patients with greater collaboration and respect.