About
Hi there...
my name is Mike.
I Help Healthcare Leaders Bring Out The Best in Their Teams.
Someone once told Mike: “You’re one of those people that think you can get everyone to get along”.
His answer was a resounding “YES”! He has spent his life trying to understand what motivates people and using this to help people to get along, both in his personal life and at work. His team of specialists is committed to help your team to improve communication in order to maximize productivity while delivering optimal results to your customers, clients and each other.
The Human Scaffold Experience means you and your team will work directly with Mike. You will receive reliable and dependable service, with detailed plans, realistic deadlines, easy availability via phone, email and text, and follow-up on all deliverables.
A premium is placed on delivering value every step of the way and the ultimate customer service in all aspects of The Human Scaffold Experience
I facilitate the awareness of behaviour diversity within your healthcare team by: identifying your team strengths, and enhancing your processes resulting in exceptional patient care.
Get To Know Mike a bit...
Topics I Can Help You With
01.
Team-Connectedness
Magic happens when your team embraces its behavioural diversity.
02.
Self-Awareness
Personal growth starts by recognizing your strengths and areas to improve upon.
03.
Building Your Team
Build your team based on behavioural needs for each position.
04.
Managing Your Team
Identify behaviours using a simple concept, and adapt your style for optimal team performance.
05.
Biases & Decision-Making
Empower yourself, your team & your patients to make informed decisions and be aware of biases.
06.
Communicating with Patients
Learn about 6 Principles to create remarkable patient experiences.
07.
Time Management
Prioritize tasks, apply training and execute strategies to optimize your day and go home on time.
08.
Partnering with Pharma
Learn about the inner workings of Pharma and how you can have a working relationship on your terms.